We believe the best job in the world is the one that makes you the happiest.
Making life better is our mission: for our customers, for our employees, and for the people in our communities. In our most recent annual survey, 95% of our employees said they’re happy to work at Phantom.
Giving back.
We strive to not only be a good company; but also to be good to the community and society. For us, supporting charities and being part of a global community is in our company’s – and people’s – DNA. We serve the community and encourage employees to participate in:
– Fundraising events to support our two corporate charities – World Vision and Cyrus Centre.
– Volunteering our time for various community-based events, including food drives for the Abbotsford Archway Food Bank.
– In 2017, during Phantom’s 25th anniversary year, we raised over $150,000 for Habitat for Humanity’s Jimmy and Rosalynn Carter Work Project building affordable housing for families across Canada.
– In 2021, Phantom held a haircut fundraiser, and raised $20,000 for a yearly scholarship at the University of the Fraser Valley, where students can learn the Halq’eméylem language of the Stó:lō people.
The total package.
We support each other to the best of our abilities at Phantom. That means a caring culture and a safe place to be your best self. It also means we offer all the benefits you'd expect from a responsible employer.
Competitive
compensation
Current-market salary ranges
Financial rewards
Skills Based Pay and Profit Sharing Programs
On-site parking
Health
and wellness
Benefits including: dental, health, AD&D, disability, life insurance, as well as various support services.
Employee and Family Assistance Program
Safety boot allowances / COR certification
Variable shifts in Production for work/life balance
Remote work available for some positions
Friendly and supportive work environment
Holiday parties, employee events, fundraising opportunities
Casual dress
Vacation
and leaves
Vacations and leaves in line with provincial legislation
Business closes over winter holidays
Learning
and growth
Opportunities for leadership & career development
Tuition reimbursement
Post all internal job opportunities and promote from within
The priceless stuff.
We've seen the statistics: the real reason that people stay with a company is because of an intangible network of relationships, experiences, and feelings. At Phantom, we try to offer those, too.
Smart, kind, amazing
colleagues (that's us!)
A sense of belonging
and purpose
A company with
a vision
Leadership that lives
the values
What makes us stand out?
At Phantom, we don’t just walk the walk, we talk the talk. Our core values aren’t something that are written for flare; they are demonstrated everyday by our caring, hardworking, and honest team members. We are constantly striving to improve ourselves, whether that’s with our products, our relationships or our business–and continually succeed in doing so.
We’re growing
Our team comes from a dozen different countries, bringing a truly diverse array of experiences and talent. We welcome applicants who are passionate about what they do, and who are eager to grow right along with us.
Please note that, due to volume, we can only get in touch with applicants chosen for an interview. Thank you for understanding!
Production Technician
Experience Phantom! As an employer who genuinely cares about their employees, we are looking for people who want to work in a safe, clean environment and build a strong team with amazing co-workers.
Why work at Phantom?
- Competitive compensation through a skill-based pay system
- Group medical and dental benefits/ insurance
- Lots of career advancement opportunities
- Our employees are our family who are bound together by our core values, Speaking the Truth, Being Respectful, Pursuing Excellence and Practicing Stewardship
- We believe in making life better, so value work life balance for our employees
- Regular team building and social events – enjoy everything from pizza, food trucks and barbecue lunches to our annual holiday party.
- Employee Care program
- Onsite parking
- Casual dress code
- Convenient shift timing, with overtime opportunities.
We are looking for amazing people with a “can do” attitude, who are disciplined, hardworking and have a high level of commitment to be here on time and every day. No experience is necessary – we will provide all the training you’ll need.
Requirements
- Ability to stand for long periods,
- Capable of lifting heavy objects,
- Ability to multitask and work in a fast-paced environment,
- Capable of performing repetitive, physical work,
- Flexible to work in any area of the facility,
- Able to communicate effectively and respectfully with team,
- Able to learn and apply new concepts quickly,
- Steel toed shoes/boots are a must, other PPE provided
- Able to meet individual and production deadlines daily.
Shift Timings:
- Morning shift: Monday to Friday (6:00am-2:15pm)
- Afternoon shift: Monday to Thursday (2:30pm-10:45pm)
Pay Rate: $19.00 – $19.75 per hour
Please apply with your resume to [email protected] , we look forward to your future at Phantom where we can create an inclusive workplace to achieve our shared goals.
Note: This is an on-site job, so all applicants should be locally available and must be legally entitled to work in Canada.
Product Design Engineer
We are looking for a Product Design Engineer to help us keep delivering the amazing retractable screens that we have built our reputation on for over 29 years. We are looking for someone who will create new innovative designs and improve existing items and systems.
This successful candidate will apply established engineering and manufacturing principles to the design and development of new products, the modification of existing products, manufacturing equipment, measuring equipment, and supporting processes.
Key Responsibilities:
- Define functional design requirements, collaborate on DFMA and CTQ requirements, generate design concepts, and recommend product design approaches necessary to meet requirements for new and improved products.
- Review vendor drawings to ensure initial quality assurance and appropriate specifications and tolerances are defined; provide support in developing a measurement methodology to ensure compliance.
- Create new and maintain existing drawings in the CAD data base and develop/maintain accurate and detailed technical support documentation.
- Ensure all product designs meet test specifications as appropriate to minimize product liability exposure and ensure adequate performance to the customer (includes existing products, non-standard requests, product changes and new products).
You should have:
- A degree or diploma in an engineering or associated discipline.
- A minimum of five years related work experience in product engineering and manufacturing technologies, including designing and testing products.
- A strong understanding and application of manufacturing processes, quality control processes, methods, and techniques.
- Experience in project management and economic analysis is an advantage.
- Superior computer skills using Microsoft Office and SolidWorks programs.
If this is something you are looking for as your next professional milestone, go through the full job description and drop us a line at [email protected] with your updated resume.
Production Supervisor
Thanks to our sustained growth, we’re looking to bring a Production Supervisor to our team to help lead our branded value stream teams’ daily activities to meet our production requirements. Delivering quality is without question and above all, you’ll make sure our people are safe.
Besides being responsible for making our screens, you’ll ensure our company’s values and culture is part of who your team is – whether you’re running daytime or afternoon shifts. All because delivering a memorable customer experience is important to you.
Your responsibilities include:
- Planning & Staffing
- Safety
- Quality
- Education & Training
- Supervision
- Performance Measurement
- Discipline and Counsel
- Administration, including time keeping
- Production planning, execution, and reporting
Your experience and education include:
- Completion of the following post-secondary education (or equivalent): Supervisory Skills, Quality Assurance Fundamentals, MS Excel
- Achievement of any of the following designations are desirable: APICS CPIM
- Minimum 5 years in a production role with 2 years in a leadership role
- General: customer focused, flexible in work schedule, committed to self-development
- Leadership: lead by example, develop, coach, mentor, motivate and support
- Strong Communication Skills: verbal and written English, non-verbal, internal and external facing
- Strong Technology Skills: MS Windows and Office programs (especially Excel), ERP systems and typing.
Shift Schedule:
- 8 hour shift
- Day shift, 6:00 am to 2:15 pm
- Monday to Friday
Along with a comprehensive pay package, we offer
- Extended health care
- Dental care
- Vision care
- Paid time off
- Life insurance
- Disability insurance
- On-site parking
- Company events
So of you think this could be your next professional move, take a look at the job description and drop us a line at [email protected]. If we fit together well, then we’ll look forward to meeting you!
National Key Account Manager
Who we are?
Phantom Screens has been setting the bar for retractable screens for doors, windows, and outdoor spaces since we started the business in a single-car garage back in 1992. Over the years Phantom has excelled, expanded, and stayed laser-focused on our passion: making and installing the highest-quality retractable screens on the market. We have been the best and the only retractable screen company on the market that has been the gold standard in product quality and customer service, since we started. We’re building North America’s largest retractable screen manufacturing company and are in high growth mode enhancing lifestyle, which is where you come in.
What is the job?
The National Key Account Manager is a pivotal future forward role for Phantom, focused on seeking out and developing relationships with new Strategic Account targets, especially e-tailers and digital merchants. The role serves as the lead point of contact for our current strategic account portfolio, while managing, developing, reporting, learning, and adjusting strategic and tactical initiatives for them.
Key Responsibilities:
- Key Account ownership and interaction, ensuring needs are equally represented and aligned
- Develop new relationships and programs with targeted strategic accounts
- In collaboration with the Revenue Group, create, recommend, and implement annual and long-range strategic plans that support business development
- Focus on continuous improvement initiatives and account growth and retention
- Monitor, guide and support on targeted achievements, account performance and budget levels.
- Develop and manage revenue goals and Business Plans for strategic accounts.
- Assist in the creation and recommendation of the annual sales forecasts for strategic accounts for inclusion in the annual corporate budget
Who are you?
- Strong leadership skills, sound decision making and problem-solving abilities, who thinks outside the box
- Detailed knowledge of distribution networks, including a broad understanding of manufacturing processes.
- Organized, self starter who can juggle multiple priorities in a fast-paced environment
- Customer obsessed focus with ability to balance interests of both customer and Phantom effectively
- A positive and professional disposition with the ability to organize, be methodical and maintain composure under pressure; is able to accomplish multiple and changing priorities by appropriately structuring workflow.
Qualifications:
- Minimum 5 years experience in an account management role of managing large-scale retailers, but especially e-tailers and digital merchants, including their digital transaction processes.
- Ability to travel extensively, having strong curiosity for new and unchartered territories, with a creative approach to uncovering the possibilities.
- Excellent listening, negotiation, and presentation abilities
- Demonstrable ability to communicate, present and influence key customer stakeholders
- Solid track record of consistently meeting and exceeding KPI metrics
What we offer?
We are innovative, goal-oriented, and are always on the search for energetic and passionate people who are eager to learn and would like to have a rare opportunity to grow within one of Canada’s largest screen manufacturing companies.
Our team at Phantom is full of talented and passionate individuals who enjoy working collaboratively within a competitive environment. Here at Phantom, we will provide you support from the get-go to help you realize your potential. Each member of our team shares a mutual passion for their craft and are in constant pursuit of growing our customer base and growing with our customers. We embrace all kinds of challenges head-on.
Aside from an amazing company culture, we also offer competitive salaries and a comprehensive benefits package including health, dental, and vision plans for you and your family.
If you’re looking for a role that will challenge you and provide an opportunity to expand your experience, then we’d love to hear from you!
Check out the full job description and drop us a line with your resumeat [email protected].
